




Problem Statement Title: Enhancing the Regional Transit Service (RTS) Experience for Daily Commuters Context: The Regional Transit Service (RTS) is a critical public transportation provider relied upon by numerous daily commuters. However, RTS currently lacks a dedicated mobile app, leading to fragmented user experiences and inefficiencies in accessing essential transit services. Challenges: Lack of a Unified Platform: Commuters must navigate multiple third-party apps to access various RTS services, such as real-time tracking and scheduling pick-ups through RTS Access. This disjointed approach leads to confusion and inconvenience. Safety Concerns: Existing apps like Transit, which also display school bus information, pose potential safety risks by exposing unnecessary data to the public. Inefficient Scheduling: Without a dedicated platform, scheduling pick-ups via RTS Access is cumbersome and time-consuming, particularly for daily commuters who rely on timely services. Payment Inconvenience: The absence of an integrated payment system means commuters cannot pre-purchase rides or load money easily, adding an extra layer of hassle to their daily routines. Solution: The proposed RTS mobile app aims to address these challenges by offering a unified and user-friendly platform designed specifically for RTS commuters. Key features include: Real-Time Tracking: Utilizing the RTS API, the app provides accurate and up-to-date information on bus locations and arrival times, enhancing commuter planning and reducing wait times. Real-Time Route Planning: Advanced route planning capabilities enable users to find the most efficient routes in real-time, taking into account current traffic and transit conditions. Integrated RTS Access Scheduling: A dedicated feature for RTS Access allows users to schedule pick-ups directly through the app, streamlining the process and ensuring timely service for all commuters. In-App Payment System: Users can pre-purchase rides and load money onto their accounts via the app, offering a seamless and secure payment experience. Benefits: Convenience: A single, dedicated app consolidates all RTS services, simplifying the commuting experience. Safety: Eliminates exposure to unnecessary and potentially sensitive information, ensuring a safer user environment. Efficiency: Real-time tracking and route planning reduce travel time and enhance reliability. Ease of Use: Integrated scheduling and payment features save time and reduce the complexity of using public transit.